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Terms And Conditions
Your access to use of the Website and the Services will be solely at the discretion of SAFECLINIC.IN. The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to : The Indian Contract Act, 1872, The (Indian) Information Technology Act, 2000, and the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”).
Artical 1
By using this Website, you represent, acknowledge and agree that you are at least 18 years of age, or if you are under 18 years of age but are at least 13 years old (a “Minor”), that you are using the Website with the consent of your parent or legal guardian and that you have received your parent’s or legal guardian’s permission to use the Website and agree to its Terms. If you are a parent or legal guardian of a Minor, you hereby agree to bind the Minor to these Terms and to fully indemnify and hold harmless if the Minor breaches any of these Terms. If you are not at least 13 years old, you may not use the Website at any time or in any manner or submit any information to the or the Website. provides content through the Website that is copyrighted and/or trademarked work of or ’s third-party licensors and suppliers or other users of the Website (collectively, the “Materials”). Materials may include logos, graphics, video, images, software and other content. Subject to the Terms and Conditions of these Terms, and your compliance with these Terms, hereby grants you a limited, personal, non-exclusive and non- transferable license to use and to display the Materials and to use this Website solely for your personal use. Except for the foregoing license, you have no other rights in the Website or any Materials and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Website or Materials in any manner. If you breach any of these Terms, the above license will terminate automatically and you must immediately destroy any downloaded or printed Materials.
Artical 2
SAFECLINIC.IN collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) listed on the Website, such as their specialization, qualification, fees, location, visiting hours, and similar details. SAFECLINIC.IN takes reasonable efforts to ensure that such information is updated at frequent intervals. Although SAFECLINIC.IN screens and vets the information and photos submitted by the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.
Artical 3
SAFECLINIC.IN, directly and indirectly, collects information regarding the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) profiles, contact details, and practice. SAFECLINIC.IN reserves the right to take down any Practitioners/Service Providers’ (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) profile as well as the right to display the profile of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), with or without notice to the concerned Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores). This information is collected for the purpose of facilitating interaction with the End-users and other Users. If any information displayed on the Website in connection with the service provider and the service providers’ profile is found to be incorrect, the service provider is required to inform SAFECLINIC.IN immediately to enable SAFECLINIC.IN to make the necessary amendments.

SAFECLINIC.IN shall not be liable and responsible for the ranking of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) on external Websites and search engines.

SAFECLINIC.IN shall not be responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the Users as a result of any disclosures or publications made by SAFECLINIC.IN, where the User has expressly or implicitly consented to the making of disclosures or publications by SAFECLINIC.IN. If the User had revoked such consent under the terms of the Privacy Policy, then SAFECLINIC.IN shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any disclosures made by SAFECLINIC.IN prior to its actual receipt of such revocation.

SAFECLINIC.IN reserves the right to moderate the suggestions made by the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) through feedback and the right to remove any abusive or inappropriate or promotional content added on the Website. However, SAFECLINIC.IN shall not be liable if any inactive, inaccurate, fraudulent, or non-­ existent profiles of Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) are added to the Website.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) explicitly agree that SAFECLINIC.IN reserves the right to publish the Content provided by Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) to a third party including content platforms.

When the service providers are listed on SAFECLINIC.IN, End-users may see a “Call Now” option. When End-users choose this option, they choose to call your number through a free telephony service provided by SAFECLINIC.IN, and the records of such calls are recorded and stored in SAFECLINIC.IN’s servers. Such records are dealt with only in accordance with the terms of the Privacy Policy. Such call facility provided to End-users and to you by SAFECLINIC.IN should be used only for appointment and booking purposes, and not for consultation on health related issues. SAFECLINIC.IN accepts no liability if the call facility is not used in accordance with the foregoing.

You as a Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) hereby represent and warrant that you will use the Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and SAFECLINIC.IN accepts no liability for the same.

Artical 4
SAFECLINIC.IN ensures easy access to the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) by providing a tool to update your profile information. SAFECLINIC.IN reserves the right of ownership of all the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) profile and photographs and to moderate the changes or updates requested by Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores). However, SAFECLINIC.IN takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You/service provider hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using SAFECLINIC.IN’s services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, SAFECLINIC.IN may modify or delete parts of your profile information at its sole discretion with or without notice to you.
Artical 5
SAFECLINIC.IN’s relevance algorithm for the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) is a fully automated system that lists the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), their profile and information regarding their Practice on its Website. These listings of Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) do not represent any fixed objective ranking or endorsement by SAFECLINIC.IN. SAFECLINIC.IN will not be liable for any change in the relevance of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) on search results, which may take place from time to time. The listing of Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback. Such factors may change from time to time, in order to improve the listing algorithm. SAFECLINIC.IN in no event will be held responsible for the accuracy and the relevancy of the listing order of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) on the Website. SAFECLINIC.IN has designed the relevance algorithm in the best interest of the End-user and may adjust the relevance algorithm from time to time to improve the quality of the results given to the patients. It is a pure merit driven, proprietary algorithm which cannot be altered for specific Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores). SAFECLINIC.IN shall not be liable for any effect on the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) business interests due to the change in the Relevance Algorithm.
Artical 6
While SAFECLINIC.IN will try to ensure a confirmed appointment for an End-user who requested an appointment on Website. SAFECLINIC.IN does not guarantee that a patient/User will get a confirmed appointment. Further, SAFECLINIC.IN has no liability if such appointment is confirmed but later cancelled by Practices or Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), or the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) are not available as per the given appointment time.

Though intimates both the user as well as the service provider about the scheduled appointment time, the user/Service provider is required to confirm the appointment time with the service provider/user himself/herself. The user/service provider may mutually decide to alter the appointment time and date if they agree mutually. would not be responsible/nor would be held liable for any damages arising due to change in the appointment time between the user /service provider. SAFECLINIC.IN won’t be responsible/nor should be held liable for any refunds/compensation to the user/service provider due to change in the appointment time between the user /service provider.

SAFECLINIC.IN provides value added services which connects Users directly to the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) and the information exchanged between the User and the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) is stored and used in accordance with the Privacy Policy. However, it is at the discretion of the User, to avail the Service. If a User has used this service, SAFECLINIC.IN reserves the right to share the contact details of the User with the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) contacted.

You understand and agree that any interactions and associated issues with other Users including but not limited to your health issues and your experiences is strictly between you and the other Users. You shall not hold SAFECLINIC.IN responsible for any such interactions and associated issues. For avoidance of doubt, SAFECLINIC.IN is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any outcome between you and the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) you interact with, pursuant to any interactions on the Website. If you decide to engage with Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) to provide medical services to you, you do so at your own risk. The results of any search you perform on the Website for Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) should not be construed as an endorsement by SAFECLINIC.IN of any such particular Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores). SAFECLINIC.IN shall not be responsible for any breach of service or service deficiency by any Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores). We cannot assure nor guarantee the ability or intent of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores to fulfil their obligations towards you. We advise you to perform your own investigation prior to selecting a Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores).
Artical 7
In the event, the doctor/service provider (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) with whom the appointment has been booked is not available in the Clinic/Hospital/his/her premises, the patient/user has to (a) cancel the current appointment or (b) consult another doctor/ service provider with clinic's/hospital's / service provider’s consent. Cancellation of the appointment by the patient/user should be done one (1) hour prior to the time blocked for appointment. In such an event, amount will be refunded as per the policies set by, to the patient/user within 5­6 business days from the date of cancellation in accordance with the mode of refund proposed by the patient. In case a booking confirmation e­mail gets delayed due to technical reasons or as a result of incorrect e­mail ID provided by the user etc., an appointment would be considered as 'booked'. SAFECLINIC.IN shall not be liable for any refunds to the customer in the event the customer's booked slot/ time for an appointment has been delayed or if the patient/user does not show up at the time of Appointment. Any grievances and claims related to the appointment/ refund should be reported to SAFECLINIC.IN support team at within two (2) days of appointment date with the doctor/service provider.

Online Appointment Booking facility is governed by Terms of Service listed in Article 5. If you decide to use the payment gateway to make payments online, it is solely at your discretion. Should there be any issues with regard to the payment not reaching the respective Practitioners/Service Providers’ (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) account, please reach out to
In case of patients/users, where the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) has acted in contravention with any guidelines/applicable laws/rules/regulations, SAFECLINIC.IN shall provide complete refund to the patient/user, subject to investigation undertaken by SAFECLINIC.IN. However, where the cancellation is due to the abusive nature of the patient/user, such patient shall not be eligible for any refund and SAFECLINIC.IN shall be entitled to take any legal action, depending upon the gravity of the matter.
Artical 8
The payment for all the services /discounts/deals/offers/promotions offered by the service provider through the Website: or its subdomains/extensions which fall in the purview of the business of would be first credited in’s registered Bank Account. Such payments would be collected in’s bank account for every term between the 1 st day of every month till the last day of every month. This payment would hence forward be called as “The Payment”. would release “The Payment” to your registered Bank account with, after deducting the service charges and service tax as mentioned in the schedule (2) on the 7 th Day of every month. Such released payment would henceforward be called as “The Payout”

Payment Cycle: “The Payout” would be done on the 7 th day of every successive month for “The Payment” of the Previous month.

SAFECLINIC.IN shall remit the fees to the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) in accordance with the terms agreed between the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) and SAFECLINIC.IN in the Services Agreement executed between them.

SAFECLINIC.IN reserves the right to revise the fee terms at any time at their discretion. The Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) continued use of the services shall constitute his/her consent to such revision.

SAFECLINIC.IN may require the User/Service Provider to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. SAFECLINIC.IN will collect such User’s/ Service Providers’ credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User/ Service Providers through the authentication process. User’s/ Service Providers’ credit card/debit card details are transacted upon secure Websites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, SAFECLINIC.IN provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.
Artical 9
In case the service provider has failed to render the services for which the user has paid the amount, for reasons not related to faults of the user, such payment would be fully refunded to the user. In such an event, would charge a service fee of Indian Rupees Fifty or 2.5% of the amount that was refunded to the user, whichever is higher.

In case of the service not rendered due to user not willing to avail these services, and asks for a refund, the amount would be refunded back to the user and no amount would be credited to the service provider’s account for such non-rendered service.
Artical 10
The User may post Two types of queries on their Accounts , (1) Free Advice query, which is sent to relevant Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) depending on the service/advice you asked for and would also be displayed on the “Advices” Blog page on relevant Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores shall respond to your query, which would be visible in your members login page as well as the “Advices” Blog page on; and (ii) Private query, which will be only sent to the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) that the User has chosen. doesn’t guarantee about the authenticity of the advices provided by the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), and the users are advised to verify the authenticity of the advices for themselves or seek any in person advices from any other Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) if he wishes to. won’t be responsible for any damages arising due to any such free advices sought by the users from any Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), and both, the user as well as the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) shall keep indemnified for any losses or damages arising due to the free advices sought or given.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) hereby represents and warrants that He/she is qualified to provide medical/relevant services within the territory of India; Has obtained all licenses as required by law to provide medical/relevant services and has not committed any act or omission that might prejudice its continuance or renewal; and Has provided SAFECLINIC.IN true, accurate, complete and up to date details about their qualification and credentials.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) agrees that he/she shall at all times abide by the applicable medical/relevant regulations.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) shall promptly renew their licenses required to provide medical/relevant services and notify SAFECLINIC.IN about the same.

SAFECLINIC.IN reserves the right to terminate any account of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) in case: The Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) breaches any terms and conditions of this terms of use or privacy policy or applicable laws; SAFECLINIC.IN is unable to verify or authenticate any information provided to it by a Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) ; Or SAFECLINIC.IN in its sole and absolute discretion believes that actions of the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) may cause legal liability for SAFECLINIC.IN or other Users and / or may adversely affect the services rendered by SAFECLINIC.IN.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) hereby agrees that, for any User that contacts the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) using SAFECLINIC.IN services, only he/she shall be allowed to perform the services for the User and that the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) may under no circumstances be permitted to transfer the performance of Your Services to any other person, whether under their supervision or not. The Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) accepts all responsibility and liability for the use of SAFECLINIC.IN Consult, including the performance of its services, by any other party claiming to be the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) and hereby agrees to indemnify SAFECLINIC.IN against any claim or loss that may be faced by SAFECLINIC.IN consequent to such use.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) hereby agrees to hold in strictest confidence all information provided by a User to him/her under all circumstances. Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) agrees that he/she shall not disclose any information or documentation provided by a User to any other person, nor shall he/she allow, by act or omission, such information or documentation to be acquired by any other person.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) agrees to render his/her services and fulfil their obligations towards their patients using their best efforts, skill and ability.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) agrees and understands that some or all his/her contact details may be made available to the general public through the App or otherwise by the Company and that he/she has no objection to the same.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) hereby agrees to assign to SAFECLINIC.IN in perpetuity all intellectual property rights residing in the responses provided by him/her for use by SAFECLINIC.IN worldwide.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) hereby agrees not to seek the contact details of any User or to contact any User except through the services.

Any communication sent by or through SAFECLINIC.IN to the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) is based solely on information uploaded by the Users. SAFECLINIC.IN shall not be responsible for the incompleteness or inaccuracy such information, including if as a result of such inaccuracy, a communication is sent to an unintended recipient.

Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) shall be liable to indemnify and hold SAFECLINIC.IN harmless from and against all actions, claims, damages, losses and expenses, including court costs and reasonable attorneys’ fees, arising out of or resulting from any breach, default, contravention, non­observance, non­performance, improper performance of any of its obligations or the terms, conditions, covenants and provisions contained in this Terms of Use.
Artical 11
Every doctor/Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) should honour all appointments booked via It is mandatory that the user meets the same doctor/ Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) with whom the appointment has been confirmed. The doctor/ Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) should communicate about any expected delay/cancellation at least 2 hours prior to the scheduled time of appointment. Non­compliance to the above will lead to poor patient/user experience and may attract penalties from SAFECLINIC.IN including, but not limited to, withdrawal of the ‘Book Appointment’ Privilege button and might have an adverse effect on the relevance score of the establishment on SAFECLINIC.IN. SAFECLINIC.IN reserves the right to withdraw the ‘Book Appointment’ privilege button anytime without informing the doctor/Practitioners/Service Providers.
Artical 12
SAFECLINIC.IN may disclose or transfer User generated information to its affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. The SPI Rules only permit SAFECLINIC.IN to transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by SAFECLINIC.IN as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between SAFECLINIC.IN or any person on its behalf and the User or where the User has consented to data transfer. SAFECLINIC.IN respects the intellectual property rights of others and we do not hold any responsibility for any violations of any intellectual property rights.

The Services provided by SAFECLINIC.IN or any of its licensors or service providers are provided on an "as is" and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non­infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). SAFECLINIC.IN does not provide or make any representation, warranty or guarantee, express or implied about the Website or the Services. SAFECLINIC.IN does not guarantee the accuracy or completeness of any content or information provided by Users/Service Providers/or Owners/associates of on the Website. To the fullest extent permitted by law, SAFECLINIC.IN disclaims all liability arising out of the User’s/Service Providers’ use or reliance upon the Website, the Services, representations and warranties made by other Users/Service Providers, the content or information provided by the Users/Service Providers on the Website, or any opinion or suggestion given or expressed by SAFECLINIC.IN or any User/Service Provider in relation to any User/Service Provider or services provided by such Service Provider/User.

SAFECLINIC.IN assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s/Service Providers’ equipment on account of User’s/Service Providers’ access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User/Service Provider is dissatisfied with the Website, User’s/Service Providers’ sole remedy is to discontinue using the Website.
Artical 13
If you are a Patient, you accept responsibility for yourself in the use of the Services. You acknowledge that your relationship for health care services is with your health care provider, and your obtaining services from the Healthcare Provider is solely at your own risk and you assume full responsibility for all risk associated therewith, to the extent permitted by law. By using the Service, you agree to not hold SAFELINIC.IN liable in any way for any malpractice or substandard treatment the Healthcare Provider may render.

We do not confirm the credentials of Healthcare Providers using our Services and do not validate that they are in good standing with their respective licensure board(s). It is the patient’s responsibility to separately confirm that a healthcare Provider is in good standing with his or her respective licensing board(s).

If you are a Healthcare Provider, you accept responsibility for your Patients as well as yourself in the use of this Service. You are also responsible for the quality of the services you provide during your use of the Service and for complying with all applicable laws in connection with your use of the Service. For example, you are responsible for obtaining any and all Federal, State and local licenses and certifications which may be required to practice your profession when using this Service and maintaining malpractice and liability insurance in compliance with regulatory and local requirements.

You are also responsible for obtaining Patient consent if required by law and complying with any and all privacy laws applicable to the use of this Service with your patients.SAFELINIC.IN has established reasonable safeguards and procedures to protect the security of patient information, but you must also take steps to protect your privacy and confidentiality that of your patients.

We make no representations regarding your ability to bill third-party payers for the services you provide using the Website. You are responsible for complying with all laws in billing for the services you provide.
Artical 14
By using this Website, you agree that any information shared by you with SAFECLINIC.IN or with any Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) will be subject to our Privacy Policy.

You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews (“Critical Content”) relating to Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) or other healthcare professionals. The role of SAFECLINIC.IN in publishing Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. SAFECLINIC.IN disclaims all responsibility with respect to the content of Critical Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’ under the said Act. SAFECLINIC.IN shall not be liable to pay any consideration to any User for re­publishing any content across any of its platforms.

Your publication of reviews and feedback on the Website is governed by Article 13 these Terms. Without prejudice to the detailed terms stated in Article 13, you hereby agree not to post or publish any content on the Website that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation, including but not limited to the IG Rules and SPI Rules. SAFECLINIC.IN, at its sole discretion, may choose not to publish your reviews and feedback, if so required by applicable law, and in accordance with Article 13 of these Terms. You agree that SAFECLINIC.IN may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:
  • Obtaining feedback in relation to Website or SAFECLINIC.IN’s services; and/or
  • Obtaining feedback in relation to any Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) listed on the Website; and/or
  • Resolving any complaints, information, or queries by Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) regarding your Critical Content;
And you agree to provide your fullest co­operation further to such communication by SAFECLINIC.IN. SAFECLINIC.IN’s Feedback Collection and Fraud Detection Policy, is annexed herewith, and remains subject always to these Terms.
Artical 15
All Critical Content is content created by the Users of (“Website”) and the clients of SAFECLINIC.IN’s customers and Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), including the End-users. As a platform, SAFECLINIC.IN does not take responsibility for Critical Content and its role with respect to Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. SAFECLINIC.IN’s Feedback Collection and Fraud Detection Policy, remains subject always to these Terms.

SAFECLINIC.IN reserves the right to collect feedback and Critical Content for all the Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores), Clinics and Healthcare Providers listed on the Website.

SAFECLINIC.IN shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all Critical Content from any Service, except as required by applicable law.

You understand that by using the Services you may be exposed to Critical Content or other content that you may find offensive or objectionable. SAFECLINIC.IN shall not be liable for any effect on Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) business due to Critical Content of a negative nature. In these respects, you may use the Service at your own risk. SAFECLINIC.IN however, as an ‘intermediary, takes steps as required to comply with applicable law as regards the publication of Critical Content.

SAFECLINIC.IN will take down information under standards consistent with applicable law, and shall in no circumstances be liable or responsible for Critical Content, which has been created by the Users. The principles set out in relation to third party content in the terms of Service for the Website shall be applicable mutatis mutandis in relation to Critical Content posted on the Website.

If SAFECLINIC.IN determines that you have provided inaccurate information or enabled fraudulent feedback, SAFECLINIC.IN reserves the right to immediately suspend any of your accounts with SAFECLINIC.IN and makes such declaration on the Website alongside your name/your clinics name as determined by SAFECLINIC.IN for the protection of its business and in the interests of Users.
Artical 16
You are responsible for the information, opinions, messages, comments, photos, videos, graphics, sounds and other content or material that you submit, upload, post or otherwise make available on or through the Website (each a “Submission”). You may not upload, post or otherwise make available on this Website any material protected by copyright, trademark, or any other proprietary right without the express permission of the owner of such copyright, trademark or other proprietary right owned by a third-party, and the burden of determining whether any material is protected by any such right is on you. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, violation of contract, privacy or publicity rights or any other harm resulting from any Submission that you make. You have full responsibility for each Submission you make, including its legality, reliability and appropriateness.

Unless otherwise explicitly stated herein or ’s Privacy Policy, you agree that any Submission provided by you in connection with this Website is provided on a non- proprietary and non-confidential basis. You hereby grant a non- exclusive, perpetual, irrevocable, royalty-free, fully paid-up, worldwide license (including the right to sublicense through multiple tiers) to use, reproduce, process, adapt, publicly perform, publicly display, modify, prepare derivative works, publish, transmit and distribute each of your Submissions, or any portion thereof, in any form, medium or distribution method now known or hereafter existing, known or developed, and authorize others to use the Submissions. We may modify or adapt your Submissions in order to transmit, display or distribute them over computer networks and in various media and/or make changes to the Submissions as necessary to conform and adapt them to any requirements or limitations of any networks, devices, services or media. agrees to use any personally identifiable information contained in any of your Submissions in accordance with ’s Privacy Policy.

You agree to pay for all royalties, fees, damages and any other monies owing any person by reason of any Submissions posted by you to or through this Website.

When you provide Submissions you agree that those Submissions shall not be in violation of the “unauthorized activities” paragraph below. Those prohibitions do not require to monitor, police or remove any Submissions or other information submitted by you or any other user.
Artical 17
When using this Website and/or the services, you agree not to:
  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Use racially, ethnically, or otherwise offensive language. Discuss or incite illegal activity.
  • Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated).
  • Post anything that exploits children or minors or that depicts cruelty to animals.
  • Post any copyrighted or trademarked materials without the express permission from the owner.
  • Disseminate any unsolicited or unauthorized advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’, or any other form of such solicitation.
  • Use any robot, spider, scraper or other automated means to access the Website.
  • Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
  • Alter the opinions or comments posted by others on this Website.
  • Post anything contrary to our public image, goodwill or reputation.
This list of prohibitions provides examples and is not complete or exclusive. reserves the right to
  • terminate access to your account, your ability to post to this Website and
  • refuse, delete or remove any Submissions; with or without cause and with or without notice, for any reason or no reason, or for any action that determines is inappropriate or disruptive to this Website or to any other user of this Website. may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at ’s discretion, will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Website or on the Internet. Unauthorized use of any Materials or Third-Party Content contained on this Website may violate certain laws and regulations.

You agree to indemnify and hold and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees and costs of defence) or any other indemnified party suffers in relation to, arising from, or for the purpose of avoiding, any professional negligence or malpractice claim or any claim or demand from a third-party that your use of this Website or the use of this Website by any person using your user name and/or password (including without limitation, your participation in the posting areas or, your Submissions) violates any applicable law or regulation, or infringe or misappropriate the copyrights, trademark rights or other rights of any third-party.
Artical 18
This Website may be linked to other web Websites that are not Websites (collectively, “Third-Party Websites”). Certain areas of the Website may allow you to interact and/or conduct transactions with such Third-Party Websites, and, if applicable, allow you to configure your privacy settings in your Third-Party Website account to permit your activities on this Website to be shared with your contacts in your Third-Party Website account and, in certain situations, you may be transferred to a Third-Party Website through a link but it may appear that you are still on this Website. In any case, you acknowledge and agree that the Third-Party Websites may have different privacy policies and terms and conditions and/or user guides and business practices than , and you further acknowledge and agree that your use of such Third-Party Websites is governed by the respective Third-Party Website privacy policy and terms and conditions and/or user guides. You hereby agree to comply with any and all terms and conditions, users’ guides and privacy policies of any of Third-Party Websites. is providing links to the Third- Party Websites to you as a convenience, and does not verify, make any representations or take responsibility for such Third-Party Websites, including, without limitation, the truthfulness, accuracy, quality or completeness of the content, services, links displayed and/or any other activities conducted on or through such Third-Party Websites.

You agree that will not, under any circumstances, be responsible or liable, directly or indirectly, for any goods, services, information, resources and/or content available on or through any third-party Websites and/or third-party dealings or communications, or for any harm related thereto, or for any damages or loss caused or alleged to be caused by or in connection with your use or reliance on the content or business practices of any third-party. Any reference on the Website to any product, service, publication, institution or organization of any third-party entity or individual does not constitute or imply ’s endorsement or recommendation.
Artical 19
Your use of each Service confers upon you only the rights and obligations relating to such Service, and not to any other service that may be provided by SAFECLINIC.IN.
Artical 20
INTELLECTUAL PROPERTY INFRINGEMENT respects the intellectual property rights of others, and we ask you to do the same. may, in appropriate circumstances and at our discretion, terminate service and/or access to this Website for users who infringe the intellectual property rights of others.

(a)Notifications for intellectual property infringement. If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our Website, please provide ’s designated agent the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online Website are covered by a single notification, a representative list of such works at that Website.

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Website, and information reasonably sufficient to permit to locate the material.

Information reasonably sufficient to permit to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright and/or trademark owner, its agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. ‘s agent for notice of claims of copyright or trademark infringement on this Website can be reached at , Trade Centre G/F & 1st Floor, Bandra East, Mumbai, 400051. Phone number 020-49026251 Please also note that for copyright infringements under INDIAN COPYRIGHT ACT, 1957, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

(b) Submitting a Counter-Notification under INDIAN COPYRIGHT ACT, 1957. We will notify you that we have removed or disabled access to copyright-protected material that you provided, if such removal is pursuant to a valid take-down notice that we have received. If you receive such notice from us, you may provide us with a counter-notification in writing to designated agent that includes all of the following information: Your physical or electronic signature; Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled; A statement from you under the penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and

Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a court for the judicial district in which your physical address is located, or if your physical address is outside of the India for any judicial district in which may be located, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.

(c) Termination of Repeat Infringers reserves the right, in its sole discretion, to terminate the account or access of any user of our web Website and/or service who is the subject or repeated INDIAN COPYRIGHT ACT, 1957 or other infringement notifications.
Artical 21
SAFECLINIC.IN reserves the rights to display sponsored ads on the Website. These ads would be marked as “Sponsored ads”. Without prejudice to the status of other content, SAFECLINIC.IN will not be liable for the accuracy of information or the claims made in the Sponsored ads. SAFECLINIC.IN does not encourage the Users to visit the Sponsored ads page or to avail any services from them. SAFECLINIC.IN will not be liable for the services of the providers of the Sponsored ads. You represent and warrant that you will use these Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and SAFECLINIC.IN accepts no liability for the same.
Artical 22
PROPRIETARY RIGHTS is a trademark of in the India. Other trademarks, names and logos on this Website are the property of their respective owners. Unless otherwise specified in these Terms, all information and screens appearing on this Website, including documents, services, Website design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of . All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.
Artical 23
In no event, including but not limited to negligence, shall SAFECLINIC.IN, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:
  • Provision of or failure to provide all or any service by Practitioners/Service Providers (Spa/Gym/Clinics/Hospitals/Pharmacists/Drugstores) to End­ Users contacted or managed through the Website;
  • Any content posted, transmitted, exchanged or received by or on behalf of any User or another person on or through the Website;
  • Any unauthorized access to or alteration of your transmissions or data; or
  • Any other matter relating to the Website or the Service.
In no event shall the total aggregate liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Agreement or a User’s use of the Website or the Services exceed, in the aggregate Rs. 1000/­ (Rupees One Thousand Only).
Artical 24
SAFECLINIC.IN may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.
Artical 25
CHANGE/MODIFICATION OF THE SYSTEM/WEBSITE AND /OR THE TERMS AND CONDITIONS, shall always reserve the rights to change, modify, add or delete any content mentioned in this Terms and Conditions and or Website at any-time and the same shall be abiding on all registered/un-registered Users/Service Providers using the Website or any of its subdomains or pages.
The Website, / SAFELINIC.IN can change, update, or add or remove provisions of these Terms, at any time by posting the updated Terms on this Website and by providing a notice on the Website. By using this Website after has updated the Terms, you are agreeing to all the updated Terms; if you do not agree with any of the updated Terms, you must stop using the Website. SAFELINIC.IN may make changes to the Website or to the Services at any time, without notice. If you object to any changes to the Website or Services, your sole recourse will be to cease using them. Continued use of the Website or Services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as so modified. We also reserve the right to discontinue the Website and/or Services at any time without notice. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Website or the Services.

In addition, certain features of the Services may be subject to additional terms of use. By using such features, or any part thereof, you agree to be bound by the additional terms of use applicable to such features. In the event that any of the additional terms of use governing such area conflict with these Terms, the additional terms will govern.
Artical 26
I/We are not a medical service provider, health insurance Company, or licensed to sell health insurance.

The Services are not intended for use by health care providers and patients in connection with active patient monitoring so as to allow immediate clinical action or continuous monitoring by a health care provider or the patient.

Use of our services is not appropriate for Emergencies. If you think you have a medical or mental health emergency, or if at any time you are concerned about your care or treatment, go to the nearest open clinic or Emergency room.

While the Services may provide access to certain general medical information, and also allow patients to communicate with health care providers, the Services we provide cannot and are not intended to provide medical advice. We advise seeking the advice of a physician or other qualified healthcare provider with any questions regarding personal health or medical conditions. Never disregard, avoid, or delay in obtaining medical advice from a doctor or another qualified healthcare provider because of something posted on the Website. If you have or suspect that you have a medical problem or condition, please contact a qualified healthcare professional immediately.

The content on this Website is not and should not be considered medical advice or a substitute for individual medical advice, diagnosis, or treatment. You should always talk to health care providers for diagnosis and treatment, including information regarding which drugs, therapy, or another treatment may be appropriate for you. None of the information on this Website represents or warrants that any particular drug, therapy, or other treatment is safe, appropriate, or effective for you. Further, a health care provider’s ability to use our services is not an endorsement or recommendation of that health care provider by .

The medical advice provided by your health care provider is not under the control of , nor is it provided to or used .
Artical 27
Your use of this Website is at your own risk. Materials and Submissions have not been verified or authenticated in whole or in part by , and they may include inaccuracies or typographical or other errors. does not warrant the accuracy of timeliness of the Materials or Submissions contained on this Website. has no liability for any errors or omissions in the Materials, whether provided by , our licensors or suppliers or other users. , for itself and its Licensors, makes no express, implied or statutory representations, warranties, or guarantees in connecting with this Website, the services, or any materials relating to the quality, suitability, truth, accuracy or completeness of any information or material contained or presented on this Website, including without limitation the materials. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, this Website, materials and any information or material contained or presented on this Website is provided to you on an :As is”, “As Available” and “ Where is” basis with no warranty of implied warranty of implied warranty of merchantability, fitness for a particular purpose, or a non-infringement of third-party rights. does not provide any warranties against viruses, spyware or malware that may be installed on your computer. XVI. Special Disclaimer regarding and services for healthcare visits is not a healthcare provider. The content on the Website and the Services are designed to support, not replace or intervene in, the relationship that exists between you and your health care provider. Any information contained on the Website is not to be construed as medical recommendation, or as professional advice. The Website is not intended for medical diagnosis or treatment. Always seek the advice of your doctor or another qualified health provider. Never disregard medical advice or delay seeking it because of something you have read on the Website.
Artical 28
You agree that this Agreement and any contractual obligation between SAFECLINIC.IN and User will be governed by the laws of India.

Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by SAFECLINIC.IN. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Pune. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.

Subject to the above Article 18, the courts at Pune shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Website or the Services or the information to which it gives access.
Artical 29
If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.
Artical 30
No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by SAFECLINIC.IN. Any consent by SAFECLINIC.IN to, or a waiver by SAFECLINIC.IN of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
Artical 31
Website: Is the domain name/subdomains/all pages and all the contents published on the domain
Name: and all its subdomains.
USER: Is any individual or anyone/anything who visits the Website for any reason.
SERVICE PROVIDER: Any individual, clinic, doctor, practitioner, medical center, hospital, institution, spa, gym, salon, beauty parlour or any other professional or entrepreneur or business listed on the Website, who may be either registered or non-registered on the Website.
SAFECLINIC.IN: is the author /owner of this Terms and Conditions. It is also the owner of the Website published on the World Wide Web /subdomains/all pages and all the contents published on the domain.